Communicating Decisions with a Multilingual Patient Population

Celia Roberts

University of London, King's College, UK

WS166: Language Use, Interaction and Representations of Health in Urban Contexts of Immigrant Health Provision

As part of the overall overall strategy of patient-centredness, there are now strong recommendations that patients should be involved in decision making when treatment options are discussed. Studies have shown that patients want to be involved and that there are improved outcomes when this happens. However, how such involvement is negotiated and potential resistances managed by both sides has not taken account of the variety of interactional processes in a multilingual patient population. Drawing on a large data base from London family doctor practices, this paper will discuss how this phase of the consultation is differentially managed when patients and doctors do not share expert language backgrounds.

Session: Workshop (part 2)
Language Use, Interaction and Representations of Health in Urban Contexts of Immigrant Health Provision
Thursday, April 3, 2008, 15:45-17:15
room: 07